Terms and Conditions

Introduction

These Terms and Conditions govern your access to and use of the Tom Casino website, games, and related services. The operator reserves the right to update or change these terms at any time, and continued use of the platform after any changes constitutes your acceptance of the revised version. It is your responsibility to check this page regularly for updates.

Eligibility and Account Registration

To open an account and play at Tom Casino you must be at least eighteen years of age and legally entitled to use online gambling services in your country of residence. You may only hold one account. Any attempt to create multiple accounts, whether under your own name or different identities, will result in all accounts being closed and any funds forfeited.

During registration you must provide accurate and complete information. We reserve the right to ask for additional documents to verify your identity, age and address before allowing deposits or withdrawals. Failure to provide satisfactory verification may lead to account suspension.

Account Security and Responsible Use

You are responsible for keeping your login details confidential. Any activity carried out under your account will be regarded as having been performed by you. If you suspect that someone else has gained access to your account, you must notify our customer support team immediately.

We encourage all customers to gamble responsibly. Tools are available to help you manage your play, including deposit limits, loss limits, reality checks and self-exclusion options. If you feel you may have a gambling problem, please make use of these tools or contact our support team for further guidance.

Deposits, Withdrawals and Financial Transactions

All financial transactions are processed through secure payment providers. Accepted payment methods are displayed on the cashier page. Funds deposited into your account may only be used for playing the games on our platform.

Withdrawals are subject to successful account verification. We aim to process withdrawal requests promptly, although the exact time will depend on the payment method chosen and the completeness of your verification documents. You may be required to withdraw funds using the same method that was used to deposit.

Any suspected fraudulent activity, chargebacks or money-laundering attempts will be investigated and may result in account closure and reporting to the relevant authorities.

Bonuses and Promotions

From time to time Tom Casino offers bonuses and promotional offers. Each promotion comes with its own set of rules, including wagering requirements, maximum bet limits while a bonus is active, and eligible games. You must read the specific terms attached to every offer before claiming it.

Attempting to abuse bonus offers, such as by using multiple accounts or colluding with others, will result in the bonus and any winnings derived from it being cancelled. All bonus funds remain the property of the operator until the relevant wagering conditions have been met.

Game Rules and Player Conduct

Each game available on the platform has its own rules, which are displayed within the game or in the help section. You agree to abide by these rules and to play fairly. The use of any software, bots, or automated tools designed to gain an unfair advantage is strictly prohibited.

Any behaviour that disrupts other players or attempts to manipulate the outcome of games will lead to immediate account suspension and possible permanent exclusion from the platform.

Prohibited Activities

You may not use our services for any unlawful purpose. This includes, but is not limited to, fraud, money laundering, terrorist financing, or any form of collusion. Access from jurisdictions where online gambling is illegal is also forbidden.

We employ monitoring systems to detect suspicious activity. Accounts found to be in breach of these rules may be frozen, winnings confiscated and the matter reported to the appropriate regulatory bodies.

Limitation of Liability

Tom Casino provides its services on an “as is” basis. While we strive to ensure the platform operates without interruption, we cannot guarantee that it will always be available or error-free. We shall not be liable for any direct or indirect losses resulting from technical faults, communication failures, or third-party actions.

Our total liability to you shall not exceed the amount you have paid to us in the preceding twelve months. This does not affect your statutory rights as a consumer.

Intellectual Property

All content, graphics, logos and software on this website remain the intellectual property of Tom Casino or its licensors. You may not copy, reproduce or distribute any part of the site without our prior written consent.

Changes to These Terms

We may revise these Terms and Conditions at any time. The updated version will be posted on this page with the date of the last revision clearly shown. Your continued use of the platform after any changes have been posted will be considered acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of Tom Casino shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms, please contact our customer support team who will be happy to assist you.